Prelude Application
CPE devices Management. Complete lifecycle management for customer-side devices using industry-standard TR-069 protocol.
Screenshot coming soon
Features
Complete lifecycle management for customer-side devices, from onboarding to decommissioning, using industry-standard protocols.
Industry-standard protocol for remote device management, enabling automated configuration and firmware control at scale.
Devices self-configure on first connection using pre-defined service profiles, eliminating manual provisioning steps.
Schedule and deploy firmware updates across device fleets with full version tracking and rollback support.
Proactively monitor device status and performance metrics, with alerts triggered on anomalies before customers are impacted.
Diagnose and resolve device issues remotely without dispatching field technicians, cutting resolution time dramatically.
Reduce truck rolls and operational overhead with bulk remote operations, accelerating service activation at scale.
Manual device provisioning
Field technicians configure each CPE individually on-site, requiring truck rolls for every new installation.
Zero-touch auto-configuration
Devices self-configure on first connection using pre-defined service profiles, eliminating manual setup.
One-at-a-time firmware updates
Updating firmware requires logging into each device or scheduling individual maintenance windows per device model.
Fleet-wide firmware management
Schedule and deploy updates across thousands of devices at once, with version tracking and automatic rollback.
Truck rolls for every issue
Diagnosing CPE problems means dispatching a technician to the customer's premises, leading to long resolution times and high costs.
Remote diagnostics & resolution
Diagnose and fix device issues remotely via TR-069, cutting resolution time and eliminating unnecessary truck rolls.
Blind spots until customers complain
No proactive insight into CPE health. Issues discovered only when customers report service degradation.
Proactive health monitoring
Continuous device status and performance metrics with alerts triggered before customers are impacted.
All Prelude products are accessible through our MCP Server. Connect your AI tools and agents to query network data, trigger automations, and integrate Prelude into your AI-driven workflows.